978 Area Code: Complete Guide to Location, Cities, Time Zone & History

The 978 area code serves northeastern and north-central Massachusetts, connecting millions of residents, businesses, educational institutions, and government offices. Since its introduction in 1997, this area code has become an essential part of the state’s telecommunications system.

What Is the 978 Area Code?

The area code 978​ serves a large portion of northeastern Massachusetts in the United States. Telecommunications authorities introduced it on September 1, 1997, making it the 213th area code activated in the country and one of 43 new area codes launched that year. Officials created the area code by splitting it from the 508 area code to meet the growing demand for new telephone numbers. Rapid population growth, the widespread adoption of mobile phones, and the expansion of internet-based communication all drove the need for additional numbering resources.

Where Is the 978 Area Code Located?

The location of 978 area code​ covers much of northeastern and north-central Massachusetts. It stretches from communities near the New Hampshire border to towns west of Boston.

Major cities covered

Some of the largest cities and towns served by the 978 area code location​ include:

  • Lowell
  • Lawrence
  • Haverhill
  • Fitchburg
  • Leominster
  • Andover
  • North Andover
  • Tewksbury
  • Chelmsford
  • Dracut
  • Methuen
  • Billerica
  • Groton
  • Westford
  • Gardner

These communities represent some of Massachusetts’ fastest-growing residential and commercial areas.

History of the 978 Area Code

The 978 code area​ officially entered service on September 1, 1997.
Before its creation, the entire region used the 508 area code. Due to rapid population growth, increased telephone usage, and the adoption of fax machines, pagers, and later mobile phones, Massachusetts required additional numbering resources. Telecommunications officials split the 508 area code to create, providing millions of new telephone numbers while reducing numbering exhaustion.

978 Area Code

Economic Profile of the Area Code Region

The area code 978 location​ region is home to a rich and varied economy that spans multiple industries. Lowell stands as a historic mill city that has transformed into a technology and education hub. The city hosts universities and tech companies, contributing significantly to the region’s innovation economy. Lawrence represents a diverse urban center with strong roots in manufacturing and the textile industry.

Time Zone

The 978 area code is located in the Eastern Time Zone, also known as America/New_York. It follows Eastern Standard Time (EST), which is 5 hours behind Coordinated Universal Time (UTC-5), and observes Eastern Daylight Time (EDT) during daylight saving time (UTC-4). This alignment with the broader Eastern seaboard, which includes major cities like New York, Boston, and Philadelphia, makes coordinating business and personal communication seamless for residents and companies operating within or alongside this region.

Demographics of the Area Code

The estimated total population across all ZIP codes in the 978 phone area code​ is approximately 1,769,053. The median age in the region is 39.95 years. In terms of educational attainment, 26.09% of residents hold a bachelor’s degree, 21.52% hold a graduate degree, and 48.65% hold a degree in a science, engineering, or related field. This highly educated population has been a key driver of the area’s transformation from its industrial roots into a modern, knowledge-based economy.

The 978 Overlay: Area Code 351

In 2001, area code 351 was created as an overlay to serving the same geographic area. An overlay means that two area codes cover the same territory, with new numbers being assigned from the newer code (351) while existing numbers remain unchanged. This overlay was introduced to relieve pressure on the 508 area code as numbers in that region were being exhausted.

How to Dial a Area Code Number

To call a 978 number from within the United States, dial 1-978-XXX-XXXX, where XXX-XXXX is the local number. From outside the US, dial your country’s exit code, then +1-978-XXX-XXXX. Because the 351 overlay exists in the same region, 10-digit dialing is required even for local calls within the area, meaning you must always include the area code when placing a call, whether local or long-distance.

Frequently Asked Questions (FAQs)

The area code serves northeastern and north-central Massachusetts, including cities such as Lowell, Lawrence, Haverhill, Fitchburg, and Leominster.

The area code follows the Eastern Time Zone (ET), observing both Eastern Standard Time (EST) and Eastern Daylight Time (EDT).

Yes. The area code remains active and continues to serve millions of residents and businesses across Massachusetts.

The 351 area code overlays the same geographic region, and both area codes require 10-digit dialing.

The area code began service on September 1, 1997, after splitting from the 508 area code.

Conclusion

The 978 area code plays a vital role in connecting northeastern and north-central Massachusetts. It covers thriving cities like Lowell, Lawrence, Haverhill, Fitchburg, and Leominster, supporting a diverse population, a strong economy, and growing business opportunities. Introduced in 1997 and later paired with the 351 overlay, the area code continues to provide reliable numbering resources for residents and organizations.

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